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How To Get Retail Store Managers Out Of The Closet
If you’re anything like most specialty retailers, then your store managers are probably spending too much time in the closet (or in the back room) fighting with unwieldy spreadsheets in an attempt to...
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Top 10 Reasons Specialty Retailers Love NI 2.0
Just wrapped up a super successful #NRF14 Big Show in New York City. So many things to say…so little time to say it. So, in the spirit of brevity…and in honor of New York’s own David Letterman, here...
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Getting In-Store Labor Just Right: What Retailers and Goldilocks Have in Common
Let’s face it. If you lead store operations for a modern day brick and mortar retailer then you have something in common with Goldilocks, the fairy tale character made famous by author Robert Southey....
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Why Retail Operations Run Hot
In order to run smoothly, the engine that powers a successful retail operations must be balanced between two things: high-octane fuel to accelerate sales and premium motor oil to lubricate the supply...
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Next-Gen Store Ops: Optimizing the Last Mile of Service
In a world of infinite choice, customers will always demand their first choice. This sobering, but critical lesson was taught to us by Chris Anderson in his widely acclaimed book, “The Long Tail, Why...
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Introducing a Swiss Army Knife for Scheduling Workers in a Modern World
Let’s face it. The nature of labor in America is changing fast. Like a bead of mercury, it’s difficult for employers to get their hands around the constantly morphing landscape of labor laws and...
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Covering the Bases in Retail is all About Execution
What does modern customer service mean? No, it’s not having robots hover around the stores with iPhones checking people out. It’s actually a lot more retro than that. It means meeting customer’s needs...
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Natural Insight Launches Integrated Store Communications for Retailers
Today, at the 104th NRF conference, Natural Insight announced the launch of NI Connect, integrated store communications for retailers. This new module, is a built-in, spam-free, two-way communications...
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